The Concierge Pass: your key to a seamless mountain holiday

Creating your most precious moments also means taking care of every detail that makes your holiday flow seamlessly. From ski passes delivered upon arrival to a private chef preparing gourmet dinners in your chalet, Cimalpes has curated a bespoke collection of services thoughtfully brought together in a unique package: the Concierge Pass.

Have you thought of everything for your ski holiday ?

“Passports to peace of mind” — that’s how the Cimalpes team envisioned the Concierge Passes. After all, planning a ski holiday can be a daunting experience, keeping you glued to your screen for hours as you try to book every element of your stay.

Even before you arrive at your destination, there’s plenty to organise: transfers from the train station or airport, comparing the various options — private taxi, shared shuttle, coach — and ensuring the schedules align perfectly. Travelling by car? You may need to book a parking space for the week. Resorts such as Avoriaz, Val Thorens, Arc 1950, and even Val d’Isère have chosen to keep their landscapes car-free, requiring visitors to leave their cars in covered car parks.

Once you’ve finally settled into the resort, if you’re not staying in a hotel or a chalet with half-board, you’ll need to stock the fridge. To avoid this chore, consider using our shopping delivery service. You can place your order online, or simply send your shopping list to the agency, and we’ll receive it for you and make it available at your accommodation. Fancy a hearty raclette for an evening at the chalet? The agency will deliver the complete “raclette kit,” including cheese, cured meats, potatoes, and even the raclette grill itself — just in case your accommodation doesn’t have one.

If your groceries can be delivered, why not do the same for ski passes and lessons? Say goodbye to endless queues — simply place your order with the agency, or through your resort’s ski pass shops, and collect your passes and lesson cards upon arrival.

Ski equipment rental is another essential step in planning your holiday. Don’t waste time combing through countless websites to find the right skis, boots, your teenager’s snowboard, or an avalanche beacon for your ski-touring husband. Let Cimalpes take care of your order! Just provide a few key details such as ski level, height, or shoe size, and we’ll reserve the perfect equipment at the nearest shop. Thanks to our partnership with Skiset, Cimalpes also gives you access to special rates that help keep your holiday costs in check.

The Snow Pass

Everything you need for a seamless stay. Ski passes and equipment are reserved by the agency, your passes are handed to you upon arrival (say goodbye to queues at the ski pass counters), and your gear is ready and waiting at the nearest shop.

 

The Booking Pass

Take your peace of mind even further. The Booking Pass includes all the Snow Pass services (passes and equipment), plus transfers to the resort, grocery delivery, ski lessons, spa treatments, and leisure activities. A full suite of services to save time, while benefiting from Cimalpes’s expert advice, whether it’s arranging a dog-sledding excursion or a rejuvenating spa massage, turning an ordinary holiday into an unforgettable experience.

The Serenity Pass

The name says it all: Serenity Pass. A full concierge service for those who wish to elevate every aspect of their stay. Enjoy a private chef preparing exquisite dinners each evening, reservations at the finest restaurants in the resort, a babysitter to look after the children, or in-home massages. Every detail is thoughtfully arranged in close collaboration with our agency team to create a truly seamless and memorable holiday experience.