The Cimalpes Concierge Service

Discover our concierge passes

OUR CONCIERGE PASS

LET CIMALPES GUIDE YOU WHEN IT COMES TO ORGANISING YOUR STAY

 

Our tailor-made stays are created with passion and great attention to detail so that you can fully enjoy

these exceptional regions and their natural, cultural and gastronomic heritage

SNOW PASS

90€

Easy organisation for a peaceful stay ! Enjoy the pleasures of skiing during your stay by entrusting Cimalpes with the booking of :  

  • Ski equipment
  • Ski passes 

Snow pass allows you be guided in all serenity, for an optimal ski stay. With your equipment booked through Cimalpes, you are assured of the services of competent and recommanded partners. 

Upon arrival, your ski passes will be given to you along with the keys to your property, thus saving valuable time to start enjoying what the resort has to offer.  

* Costs of booked services are not included.

BOOKING PASS

300€

Get the most out of your holiday. With their network of contacts and unrivalled local knowledge, our holiday advisors are on-hand to book your activities, restaurants, transfers and anything else you require, doing everything possible to meet your desires and needs.  

Our Booking Pass allows you to enjoy your holiday without the hassle.

All Snow Pass services, plus booking assistance for a wide range of activities.

  • Snow Pass included 

IN ADDITION, BOOKINGS FOR :  

  • Ski lessons 
  • Grocery shopping and delivery (once daily maximum
  • Train station and airport transfers
  • Babysitting services 
  • Activities 
  • Well-being (Beauty treatments, hairdressing and Dog grooming)
  • Christmas decoration (bare or decorated tree) 

SERENITY PASS

600€

Tailor-made for those who expect their stay to be a unique and complete experience, where nothing stands in the way of holiday enjoyment.

  • Snow Pass included
  • Booking Pass included

IN ADDITION, BOOKINGS FOR :  

  • Private chef depending on property category 
  • Meal delivery depending on property category 
  • Butler
  • Private transport during your stay (driver, taxi or helicopter)
  • Restaurants

 

Concierge Passes at a Glance

 

 

 

SNOW PASS

BOOKING PASS

SERENITY PASS

 

The essentials for a smooth and stress-free holiday

All Snow Pass services, plus a booking service for numerous activities

A comprehensive service for a complete holiday experience with nothing to get in the way of you enjoying yourself

Ski pass delivered to your accommodation on arrival

 ✔

 ✔

 ✔

Organisation of ski equipment rental

 ✔

 ✔

 ✔

Ski lesson booking

 ✖

 ✔

 ✔

Station / airport transfer booking

 ✖

 ✔

 ✔

Ordering and delivery of groceries

 ✖

 ✔

 ✔

Delivery of bread and pastries

 ✖

 ✔

 ✔

Booking of activities

 ✖

 ✔

 ✔

Restaurant reservations

 ✖

✖ 

 ✔

Catering service (private chef, meal deliveries)

  ✖

 ✖

 

Private transport during your stay

  ✖

 ✖

 

CONCIERGE PASS PRICES

90 €

300 €

600 €

Conditions of Service

 

The Cimalpes concierge service is available during agency opening hours :
          - December to April: 7 days a week from 9am to 7pm
          - Off-season: Monday to Friday from 9am to 6pm
The concierge service includes organisation and booking of services subject to availability in your resort. Quotations will be sent to the client by Cimalpes for approval prior to bookings being confirmed. The cost of services and activities will be invoiced directly to the client by the service provider.
Food and beverages, not included in the price of in-accommodation catering services, will be invoiced to the client upon arrival.
Requests for cancellation or amendment of bookings received less than 72 hours in advance will only be considered with the agreement of the service provider, subject to availability and according to their general conditions of sale. In case of cancellation without notice, the full cost of the service may be invoiced to the client.
In the provision of its concierge services, Cimalpes acts solely as an intermediary. Cimalpes cannot be held liable in the event of a dispute between client and service provider relating to the quality of the products and/or services provided.

 

Review our general conditions of sale

Selected properties

Five collections to suit your every requirement

Local presence

Our expert teams are based in our resorts all year round

Always available

Customer service at your disposal throughout the year

Des séjours sur mesure

Luxury, hotel-style services for unique, stress-free holidays

Des clients conquis

92% customer satisfaction: holidaymakers, owners, buyers and sellers

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