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- Coordinating your stay
- What payment methods are accepted?
What payment methods are accepted?
We accept payments via:
- Bank transfer
- Credit card via the Cimalpes website or secure payment link
- American Express (only for rentals in Courchevel 1850, Val d’Isère, or Megève)
- Cheque
- French holiday vouchers (Chèques-Vacances)
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Coordinating your stay
How do I make a reservation?
You can book your stay through:
- Our website: Cimalpes.com
- Email via our contact form
- Phone: +33 (0)4 89 56 89 69. Our advisors are available Monday to Thursday from 8 a.m. to 7 p.m., Friday from 8 a.m. to 6 p.m., and Saturday from 9 a.m. to 12 p.m. and 1 p.m. to 6 p.m.
- Directly at the agency in your chosen resort.
Coordinating your stay
Can I pay with AMEX (American Express)?
American Express payments are only accepted for rentals in Courchevel 1850, Val d’Isère, or Megève.
Coordinating your stay
What are the payment conditions?
To confirm your booking, the following conditions must be met:
- A deposit of 25% of the total rental cost. This deposit is binding but does not constitute a down payment.
- A signed rental contract, initialled by the client.
- The remaining balance must be paid no later than one month before the start of your stay.
- For rentals exceeding €10,000 per month, clients must provide documentation verifying their identity and the source of funds, in compliance with anti-money laundering and counter-terrorism regulations.